Privacy Policy

Effective Date: September 24, 2024

Welcome to Scannd. We value your privacy and are committed to protecting your personal data. This Privacy Policy ("Policy") explains how we collect, use, disclose, retain, and protect your information when you access our services, websites, and applications (collectively, the "Services").

By using the Services, you consent to the collection and use of your information as described in this Policy. If you do not agree with this Policy, please do not use the Services.

1. Information We Collect

1.1 Information You Provide
- Account Information: When you register, we collect your name, email, phone number, and other contact details.
- Payment Information: For paid Services, we collect billing and payment details processed by third-party providers. We do not store sensitive payment information.
- Scan Data: Data from security scans, including URLs, IP addresses, and vulnerabilities, is collected during scans.
- Communications: Feedback, inquiries, or messages you send to us.
1.2 Information We Collect Automatically
- Log Data: Interaction data like IP addresses, device details, and browser type.
- Cookies: We use cookies and similar technologies to enhance user experience.
1.3 Information from Third Parties
- Authentication Providers: Data from third-party login providers.
- Payment Processors: Details about transaction status and history.

2. How We Use Your Information

To deliver the Services you request, including performing scans and sharing results.
To communicate updates, security alerts, and notifications.
To analyze usage and improve our Services.
To process transactions and manage billing.
To monitor for security threats and comply with legal obligations.

3. Data Retention

We retain data as follows:

Scan Data: Retained for up to 30 days, then deleted unless required legally.
Account Information: Retained while the account remains active.
Payment Information: Retained only as needed to process payments and meet legal obligations.

You may request data deletion by contacting us at support@scannd.com.

4. How We Share Your Information

Service Providers: Data is shared with third-party vendors for processing, hosting, and analysis.
Legal Requirements: Disclosures may be made to comply with legal obligations.
Business Transfers: Data may be transferred in case of mergers or acquisitions.

5. International Data Transfers

Your data may be stored and processed in the United States or other countries. We ensure compliance with data protection laws using standard contractual clauses or other recognized mechanisms.

6. Your Rights and Choices

Depending on your location, your rights may include:

Access, correction, and deletion of your data.
Data portability and restriction of processing.
Withdrawing consent for data processing.